Frequently asked questions

1. How can I book a taxi in Conil by telephone or WhatsApp?

You can book your taxi in Conil by calling +34 670 70 57 74, sending us a message via WhatsApp or using the reservation form on the Taxi Conil website.

2. How far in advance is it advisable to book a taxi in Conil?

It is advisable to book your taxi in Conil at least 24 hours in advance; for last-minute requests, the best option is to call us or send us a WhatsApp message to check availability.

3. Can I book a round-trip taxi service from Conil?

Yes, in the booking form you can add both the outbound and return journeys; this enables us to calculate the total price of your taxi in Conil before you confirm the reservation.

4. How is payment made for the taxi service in Conil?

As a general rule, payment for the taxi service in Conil is made on arrival at the destination, either in cash or by card. In certain cases, another method of payment, such as bank transfer, may also be agreed in advance.

5. Do you issue invoices for the taxi service in Conil?

Yes, at Taxi Conil we issue detailed invoices for the taxi service in Conil for both companies and private clients; you can request an invoice when you make your reservation online or at the end of the journey.

6. From which areas and developments do you offer taxi pick-ups in Conil?

We provide pick-up in Conil de la Frontera and in nearby developments such as Roche, El Colorado and Barrio Nuevo; you only need to indicate the exact address when you make your taxi reservation.

7. How many passengers and how much luggage can your taxi in Conil accommodate?

Our taxi services in Conil are designed for up to 4 passengers and can accommodate hand luggage and large suitcases; when booking you can indicate how many items of luggage you will be travelling with so that we can make the best possible use of the available space.

8. Do you provide taxi services from Conil to airports and train stations outside Andalusia?

Yes. In addition to the airports of Jerez (XRY), Seville (SVQ) and Malaga (AGP), and the train stations of San Fernando-Bahía Sur, Cadiz and Jerez, we provide long-distance taxi services from Conil de la Frontera to airports and train stations anywhere in Spain. For international journeys or particularly long routes, we prepare a personalised quotation in advance.

9. Can I book a taxi from Conil to other cities in Spain or the European Union?

Yes, we provide long-distance taxi services from Conil de la Frontera to other cities in Spain and to destinations within the European Union, preparing a personalised quotation for each journey.

10. Do you offer sightseeing and tourist routes by taxi from Conil in the province of Cadiz and Andalusia?

Yes, we offer tailor-made sightseeing and tourist routes by taxi from Conil to discover the province of Cadiz and other destinations in Andalusia, adapting timetables and stops to your preferences.

11. Do you provide taxi services for weddings, conferences and other events in Conil?

Yes, at Taxi Conil we provide taxi services for weddings, conferences, corporate dinners and other special events in and around Conil, always by prior reservation.

12. Can you collect me at the airport with a taxi from Conil?

Yes. We can collect you at any airport. When you make your taxi reservation in Conil, please indicate in the notes section your flight number and the scheduled arrival time. We monitor your flight and wait for you at the agreed meeting point, observing the established courtesy waiting time.

13. Can I travel with my pet in the taxi in Conil?

Yes, you can travel with your pet in our taxi in Conil provided that you mention it when making your reservation and the animal travels in an appropriate carrier.

14. Do you charge a supplement for baby seats or child booster seats?

No. Baby seats and child booster seats are included at no additional cost in our taxi services in Conil. We only kindly request that you indicate in the form how many child restraint systems you require and, in the case of babies, their approximate age or weight, so that we can provide the most appropriate device.

15. How do you calculate the fare for each taxi journey in Conil?

At Taxi Conil, the fare for each journey is determined according to the kilometres travelled, applying the price per kilometre approved by the Regional Government of Andalusia for taxi services. The quotation that you obtain through our online calculator is a very accurate estimate of the final amount, with our commitment to offer a fixed price with no unexpected charges.

16. How will I know that my taxi reservation in Conil is confirmed?

Once you have submitted the taxi reservation form in Conil, you will shortly receive an automatic email with a summary of your request; we recommend checking it to make sure that all the details are correct.

17. What should I do if I do not receive the confirmation email for my taxi in Conil?

If you do not receive the confirmation email for your taxi in Conil within a few hours, please check your spam or junk folder and, if it has not arrived within a maximum of 12 hours, kindly contact us by telephone or WhatsApp.

General terms and conditions

In compliance with Article 10 of Spanish Law 34/2002 (LSSICE), this website is reported as being owned by Cristóbal Rodríguez Jiménez, Spanish ID (NIF) 31852762-Q, hereinafter "Taxi Conil", with registered address at C/ Trebujena 8, Conil de la Frontera (Cádiz).

2. Use of the website

The purpose of this official Taxi Conil 24h website is to provide detailed information about our taxi service in Conil de la Frontera, including long-distance journeys and airport transfers, and to facilitate the management of reservations in Conil de la Frontera and surrounding areas.

3. Services

We provide a professional taxi service in and from Conil de la Frontera, with extensive experience in local journeys, long-distance trips and private transfers to airports and train stations. Our vehicles comply with all applicable regulations, licences and compulsory insurance. All services are carried out by professional drivers.

4. Reservations

The customer will select the date, time, pick-up point, destination and any additional information (luggage, intermediate stops, child seats, etc.). For special services that are not included in the standard form, the customer may request a quotation via the contact form.

Confirmation. Reservations are confirmed within a maximum of 24 hours. Availability cannot be guaranteed for requests made with less than 24 hours' notice.

Payment. As a general rule, the fare is paid on arrival at the destination, either in cash or by card, without any advance payment being required. However, Taxi Conil reserves the right to request total or partial advance payment for certain reservations where the nature of the service so requires, always informing the customer clearly and with sufficient notice.

Changes and cancellations. Changes and cancellations will only take effect once they have been confirmed by email. They must be requested at least 24 hours in advance.

5. Route and fare calculation

Routes are calculated according to the kilometres indicated by Google Maps for the fastest route between the point of origin and the destination.

The fare for the service is the result of: journey kilometres multiplied by the per-kilometre cost set out in the current regulations of the Regional Government of Andalusia. Prices include VAT. Parking fees, car parks and tolls are not included.

If the customer wishes to follow an alternative route, this must be expressly indicated so that an adjusted quotation can be prepared.

6. Vehicles

The vehicles used have all the required authorisations and insurance. For operational reasons, Taxi Conil may assign a vehicle of an equivalent or higher category at no additional cost to the customer.

7. Pick-up of customers

Pick-up will take place at the point, date and time indicated in the reservation.

Impossible or impracticable pick-ups. Taxi Conil may cancel the service or modify the pick-up point when, for reasons beyond its control, the location indicated by the customer is impossible or impracticable to access or to stop the vehicle. In such case, Taxi Conil may propose an alternative pick-up location to the customer, as close and reasonable as possible. If the customer does not accept the alternative location or cannot reach it, Taxi Conil may consider the service cancelled.

8. Customer delays

Airports. Waiting time included: 1 hour from the indicated time.

Ports. Waiting time included: 30 minutes.

Hotels, private addresses and other points. Waiting time included: 10 minutes.

Cost of additional waiting time at the customer's request. If the customer requests waiting time beyond the above limits, the following rates will apply: Monday to Friday 07:00–22:00 → €17.57/hour. Monday to Friday 22:00–07:00, and Saturdays, Sundays and public holidays → €20.71/hour. This amount must be paid before the service starts.

If the customer does not appear within the established time and does not contact us, the service may be cancelled without any right to a refund.

9. Delays attributable to Taxi Conil

The driver has a tolerance margin of 20 minutes' delay without liability. If this is exceeded, the customer must call the incident number indicated in the reservation confirmation. Failure to do so will cancel any subsequent right to claim.

10. Destination and stops

The service will be provided solely to the destination indicated in the reservation. Stops must be specified in advance. Stops in different towns may require a specific quotation.

Taxi Conil will not be responsible if the customer misses a means of transport (flight, train, etc.) when pick-up has taken place within the scheduled time and the delay is not attributable to the driver.

11. Parking

The driver will park at the closest possible point, taking into account local regulations, restrictions, roadworks or traffic closures. If direct access is not possible, the customer will be informed of the nearest viable drop-off point.

12. Luggage

Luggage must be placed in the boot. Taxi Conil is not responsible for any damage, breakage or loss of luggage.

13. Minors

Child restraint systems must be requested when making the reservation. If this has not been notified in advance and suitable systems are not available, the service may not be provided.

14. Reduced mobility

The customer must indicate in the reservation whether they are travelling with a wheelchair and whether it is foldable, so that a suitable vehicle can be arranged.

15. Pets

The presence of pets must be indicated when making the reservation. Animals must travel in an appropriate carrier. The customer assumes full responsibility for any damage caused by the animal.

16. Cancellations

By the customer. If the reservation is cancelled more than 12 hours in advance, no charge will be made. If it is cancelled with less than 12 hours' notice and the amount has already been paid, a cancellation fee of 50% may apply.

By Taxi Conil. If the customer does not appear and does not respond to calls, the service may be cancelled without a refund. No compensation will be paid for circumstances beyond the provider's control (accidents, traffic conditions, weather, etc.).

17. Right to refuse service

Taxi Conil reserves the right to refuse transport to persons under the influence of alcohol or drugs, or whose behaviour may compromise the safety of the driver or other passengers. Smoking is strictly prohibited in the vehicle.

18. Customer responsibilities

By making a reservation, the customer declares that they:

• have read and accepted these terms and conditions;

• state that the information provided is truthful and accurate;

• undertake to report any changes to the reservation at least 24 hours in advance;

• are responsible for any damage caused by themselves or their companions;

• hold the documentation required for the journey where applicable.

19. Complaints

Any incidents must be reported during the service by calling the number indicated in the reservation confirmation. Official complaint forms are available to passengers on request.

20. Amendment of conditions

Taxi Conil may change fares or conditions, particularly during periods of high demand, subject to prior notice to the customer.

21. Methods of payment

As a general rule, payment is made in cash or by card at the destination. Payment by bank transfer or other methods may be agreed in advance where indicated to the customer. Where total or partial advance payment is requested in order to confirm a reservation, the customer will be informed expressly, clearly and with sufficient notice.

22. Data protection

The processing of personal data is carried out in accordance with our Privacy Notice.

23. Disclosure of data

The data necessary to carry out the journey will be shared only with the driver assigned to the service.

24. Accuracy of information and minimum age

The customer guarantees the accuracy of the information provided and declares that they are of legal age.

25. Exclusion of liability

Taxi Conil will not be liable for errors attributable to the customer, for circumstances of force majeure or for information supplied by the customer that is not up to date.

26. Applicable law

These terms and conditions are governed by Spanish law. If the customer is a consumer, the courts corresponding to their place of residence will have jurisdiction. In all other cases, the courts of Chiclana de la Frontera will have jurisdiction.

27. Adjustment of route and fare in case of discrepancies

Taxi Conil reserves the right to review and, where appropriate, adjust the route and/or fare initially calculated when clear discrepancies are detected between the price shown on the website and the price that actually applies in accordance with official tariffs or the actual characteristics of the service (origin, destination, route, time or applicable supplements).

Any adjustment to the route or price will be communicated to the customer as soon as possible and, in all cases, before the start of the service, so that the customer can expressly accept the new conditions before the journey takes place.

Privacy notice

1. Rights of data subjects

Any individual has the right to know whether personal data concerning them are being processed. In accordance with the applicable regulations, the following rights may be exercised:

Right of access. To know which data are being processed, for what purpose and from which source they were obtained.

Right of rectification. To request the correction of inaccurate or incomplete data.

Right of erasure (right to be forgotten). To request the deletion of data when appropriate.

Right to restriction of processing. To request that the processing of data be temporarily limited in certain circumstances.

Right to object. To object to processing based on reasons relating to the particular situation of the data subject.

Right to data portability. To receive the data provided in a structured, commonly used and machine-readable format, and to transmit it to another controller.

The exercise of these rights may be requested from the data controller using the contact details indicated at the beginning of this notice. Further information is available from the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD).

Data subjects may also withdraw any consent given at any time, without affecting the lawfulness of processing based on consent before its withdrawal. If a data subject believes that their rights have not been respected, they may lodge a complaint with the AEPD (www.aepd.es).

2. Data processing carried out by Taxi Conil

Below are the main personal data processing activities that may be carried out in connection with this website and the provision of Taxi Conil services:

2.1. Management of security incidents. Purpose: to manage and notify possible security incidents involving personal data. Retention: data will be kept for as long as necessary to assess responsibilities and implement security measures, after which they will be deleted. Legal basis: compliance with a legal obligation. Recipients: tax authorities and other public bodies where appropriate.

2.2. Contact management. Purpose: to respond to requests for information or quotations and to maintain professional communication with individuals who contact the company. Retention: data will be kept for as long as necessary to deal with the request and any resulting responsibilities. Legal basis: legitimate interest of the controller. Recipients: data are not disclosed to third parties unless there is a legal obligation.

2.3. Exercise of data protection rights. Purpose: to manage requests to exercise rights (access, rectification, objection, etc.) and to deal with complaints. Retention: for the time necessary to resolve the request or complaint. Legal basis: compliance with a legal obligation of the controller. Recipients: other public bodies where necessary.

2.4. Provision of taxi services. Purpose: to manage taxi and transfer services, as well as the tax and accounting obligations arising from them. Retention: for as long as necessary to provide the service and to comply with possible legal obligations. Legal basis: performance of a contract. Recipients: tax authorities and entities directly related to the controller where necessary.

2.5. Supplier management. Purpose: to manage the business relationship with suppliers. Retention: for the time necessary to manage the contractual relationship and related responsibilities. Legal basis: performance of a contract. Recipients: banks and financial institutions, tax authorities and other public bodies where required by law.

2.6. Human resources. Purpose: to manage the employment relationship with staff, including occupational risk prevention and time control. Retention: for the time necessary in accordance with employment and legal obligations. Legal basis: performance of a contract, compliance with legal obligations and the legitimate interest of the controller. Recipients: banks, public administrations, Social Security and entities involved in staff management.

2.7. Recruitment. Purpose: to manage relations with individuals who send their application for a job position. Retention: for the time necessary for selection processes and assessment of applications. Legal basis: consent of the data subject. Recipients: data are not disclosed to third parties unless required by law.

Legal notice

1. Introduction

This Legal Notice regulates the conditions of access to and use of the website owned by Cristóbal Rodríguez Jiménez (hereinafter "Taxi Conil"). By browsing this website, the user accepts these conditions in full. Users are advised to review this document periodically, as it may be updated without prior notice in order to adapt it to legal changes or to improve the service.

2. Identification details

In compliance with Article 10 of Spanish Law 34/2002 (LSSI-CE), the following information is provided:

Owner: Cristóbal Rodríguez Jiménez.

Tax identification number (NIF): 31852762-Q.

Address: C/ Trebujena 8, 11140, Conil de la Frontera (Cádiz), Spain.

Email: taxiconil16@gmail.com.

Telephone: +34 670 70 57 74.

Website domain: https://taxiconil.netlify.app/

3. Users

Access to the website confers the status of user and implies full acceptance of the conditions of use in force at any given time. These conditions apply independently of the General Terms and Conditions that govern the reservation and provision of the taxi service.

4. Use of the website

The website provides access to information about Taxi Conil's services, contact forms and other related content.

The user undertakes, in particular, to:

• use the website in a lawful and appropriate manner;

• provide truthful data when required in order to process queries or reservations;

• refrain from any activities that could damage, overload or disable the website.

Taxi Conil is not responsible for any improper use that users may make of the information contained on the website.

5. Contracting conditions

The specific conditions applicable to the service (reservation process, fares and price calculation, methods of payment, cancellation policy and obligations of the customer and driver) are set out in the General Terms and Conditions document.

6. Intellectual and industrial property

All content on the website (texts, images, design, logos, structure, etc.) is the property of Cristóbal Rodríguez Jiménez or is used under the corresponding licence.

The total or partial reproduction, distribution, public communication, modification or commercial exploitation of the contents is prohibited without the express written authorisation of the owner.

The user guarantees that any information submitted via the website's forms does not infringe the rights of third parties and does not contain unlawful or harmful material.

7. Exclusion of warranties and liability

Taxi Conil cannot guarantee the absence of errors in the contents, the permanent availability of the website or the absence of viruses or other harmful elements, although reasonable technical measures are taken to prevent incidents.

Taxi Conil is not responsible for content published by third parties or for damages arising from the use of links to external websites.

If a user detects content that is unlawful or that infringes rights, they may report it via the email address taxiconil16@gmail.com, so that appropriate measures can be taken.

8. Modifications

Taxi Conil reserves the right to modify, update or delete any content on the website without prior notice.

9. External links

The website may contain links to third-party websites whose content is not controlled by Taxi Conil. Therefore, no responsibility is assumed for the availability, accuracy, legality or security of such external pages. The inclusion of links does not imply any commercial or other relationship with the owners of the linked sites.

10. Right of exclusion

Taxi Conil reserves the right to deny or withdraw access to the website or its services to any user who breaches this Legal Notice or the applicable regulations, without prior notice.

11. Legal actions

The owner may take any civil or criminal action deemed appropriate against users who misuse the website or who breach these conditions.

12. Governing law and jurisdiction

This website is governed exclusively by Spanish law. Where legally permitted, the parties submit to the courts and tribunals of Cádiz. If the user is a consumer, the courts of their place of residence will have jurisdiction.

13. European online dispute resolution platform

If a problem arises with a service purchased online, the user may resort to the European online dispute resolution platform at the following address: https://ec.europa.eu/consumers/odr/